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Chubb Assistance

Medical, legal and personal referral services provided by Chubb Assistance:

  • Worldwide 24 hour telephone access to Chubb Assistance Network
  • Emergency travel assistance
  • Emergency medical evacuation
  • Medically supervised repatriation
  • Assistance in replacing a lost or stolen passport
  • Legal referral assistance
  • Interpreter access and referral
  • Compassionate visit if travelling alone
  • Assistance in tracing delayed or lost luggage
  • Payment of approved medical services by claims process or redirection of hospital accounts to Chubb

For more information about Chubb Assistance, please visit our website at

For further information or to speak to one of our customer service representatives, please call 1800 803 548

* Cover is subject to the terms, conditions, limitations and exclusions as set out in the relevant PDS.

SCENIC Travel Insurance is issued and underwritten by Chubb Insurance Australia Limited ABN 23 001 642 020, AFSL No. 239687 (Chubb) and distributed by Scenic Tours Pty Ltd ABN 85 002 715 602 (Scenic) who is an authorised representative of Chubb (AR No. 000261389). Chubb and Scenic only provide general advice and do not consider your objectives, financial situation or needs. To decide if this product is right for you, read the Scenic Travel Insurance Policy Wording and Product Disclosure Statement (PDS) or simply call 1800 803 548. Please also see the Financial Services Guide and Chubb Privacy Policy. Terms, conditions, exclusions and limits apply.